What is a DUNS number and why is it needed?

The Dun & Bradstreet D‑U‑N‑S Number is a unique nine-digit identifier for businesses.
The D‑U‑N‑S Number is used around the world to identify and access information on businesses.

The primary source for registration identification is a Dun & Bradstreet D-U-N-S Number. Dun & Bradstreet provides the largest global corporate identity management system and there is no charge for an organization to obtain a D-U-N-S Number.
It is a mandatory requirement to have a DUNS number when c…

To follow up with obtaining your DUNS number, please find the website details for Dun & Bradstreet below.

Online Service

If you do not know the DUNS number for your location, you can search via one of the country or region links below.

Germany
USA
China
Latin America
UK
Other country or region…

I have registered, but I have not received an activation link to sign in?

You should receive an activation email 10 minutes after you have registered your organization and user account. If you have not received it, first check your spam or junk folder and/or follow the 'forgotten your password?' steps.

To complete your user account registration on the platform you must first verify the email address that you registered with by using the activation link that will be emailed to this email address. This process is used to ensure that your user account is linked to your email address.

1. Locate your activation link
2. Follow the link and you will be taken to your organization's dashboard directly



Should you require further assistance, please do not hesitate to use our Live Web Chat for immediate support. This feature is available 24 hours a day to provide you with guidance and…

I have forgotten my password, what can I do?

You can select 'forgotten your password' to receive a new activation link. This will allow you to create a new password to access your account.

There are key points of password security that users must know in order to reduce the likelihood of a hacker cracking their password and thus gaining access to their device.

Most importantly, passwords must be long and complex.
Long and complex passwords require more effort and time for a hacker to…

1. Go to 'forgotten your password?'
2. Enter the email address that you used to register and select 'Send'
3. A new activation link will be sent to your email address
4. Select this link and you will be taken to your organization's dashboard directly
5. If you do not receive the password reset emai…

Why have I received an invitation to complete a questionnaire?

You have received an invitation because one of your customers would like you to complete a questionnaire or share a questionnaire that you or someone from your organization has already completed in the SUPPLIERASSURANCE platform.

By responding and completing the request your customer invited you for, it demonstrates your commitment to your customer and to their sustainability program and can therefore enhance your reputation within the customer organization. This request may also be a mandatory requirement as part of the cus…

1. Go to the home page and select 'Register'
2. Provide the required user details such as name, telephone number and organization email address
3. Set a new password and confirm this
4. Select the organization's headquarters country by using the drop-down field
5. Search for your organization eith…

How do I register my organization to complete a questionnaire?

If you do not have an account on the SUPPLIERASSURANCE platform, you first need to register.
Registration is a fast and simple process that includes the setup of your organization account and your user account.

Your organization will only be required to be registered once and future users will be able to join this, allowing accurate and secure data to be stored. Multiple users can complete and share multiple assessments depending on their permissions.

In most cases the Primary Contact with full permissio…

1. Go to the home page and select 'Register'
2. Provide the required user details such as name, telephone number and organization email address
3. Set a new password and confirm this
4. Select the organization's headquarters country by using the drop-down field
5. Search for your organization eith…

Why do I have to register my organization?

In order to complete and share questionnaires on behalf of your organization, a company profile and user account are required. Strict controls around data security will keep your data secure, easy for you to manage and share results with your customers.

With the registration of your organization you will be able to create a secure account, providing you with the ability to add multiple users and start questionnaires.
Especially with the SAQ 5.0, you will provide us with the information about your industry, size and location to the best of your know…

1. Go to the home page and select 'Register'
2. Provide the required user details such as name, telephone number and organization email address
3. Set a new password and confirm this
4. Select the organization's headquarters country by using the drop-down field
5. Search for your organization eith…

How do I reset my password?

You can reset your password in the User settings screen.

We follow strict security measures to ensure the data kept on the SUPPLIERASSURANCE platform is secured and therefore provide you with the ability to review and change your passwords along with additional security tools, such as the Two-factor Authentication setting at any time. Every user has the a…

1. On your dashboard, select the 'Account settings' icon in the top right-hand corner and select 'manage account' by using the menu
2. Now on your 'User account' page, scroll down to 'Security'
3. Select 'Edit password'
4. Confirm your current password and follow the password rules to create your ne…