Help

How do I start a questionnaire?

Answer To start a questionnaire, if you have received an invitation code from your buyer all you need to do is go to the  ‘Enter invitation code’ link from the right-hand side your dashboard. If you do not have an invitation code, you can still start a questionnaire, please see instructions o…

Once I have submitted my questionnaire can I change the answers?

Answer Yes, you can change your answers but only when the submitted questionnaire is completed. Some questionnaires may need to be validated before they are completed and if so you cannot change your answers during this stage of the questionnaire process.   Background Once you have submitted a…

How do I start a questionnaire without an invitation code?

Answer If you do not have an invitation code, you can still start a questionnaire by choosing the relevant 'start questionnaire' link on the right-hand side of your dashboard.   Background Your customer(s) may need you to complete a questionnaire on the platform about a topic or policy area tha…

How do I manage my account settings?

Answer Go to your user name at the top right of your Dashboard.   Background Users can control and personalize their account settings via the user settings page on the platform. This includes security settings such as changing passwords and enabling two-factor authentication. Additionally users…

What do I do if my supplier refuses to participate in the Supplier Assurance Mapping Initiative?

nswer If one of your suppliers is not willing to participate in the initiative you can edit their commitment within the relevant product request on the Drafted tab. You can indicate the extent to which a supplier wants to participate by using the Edit commitment link. Background The Supplier Assu…