You can delete any questionnaires that you or other users have created by locating these and selecting 'delete'.
You are in charge of your own data and therefore have the ability to delete your questionnaires if they are no longer required. To delete a questionnaire you have to ensure no 'accepted' shares are attached and deny these beforehand.
1. Sign in to your account on the SUPPLIERASSURANCE platform
2. Use the search box in your dashboard to locate the questionnaire you wish to delete
3. View the amount of shares attached to the questionnaire on the questionnaire tile
4. If at least one share is shown, select 'Share' first to deny thi…
You can start a questionnaire from your dashboard by selecting 'Enter invitation code'.
Your customer may have sent you an invitation code for a specific questionnaire that needs to be completed. If you have not already completed this questionnaire for another customer that you just need to share, you can start a new questionnaire by entering the invitation code which will trigger the…
1. Sign in to your account on the SUPPLIERASSURANCE platform
2. Select 'Enter invitation code' located underneath the 'Get started' link on the Dashboard
3. Enter the invitation code that you have received
4. Continue responding to your questionnaire until completion
Should you require further ass…
No, you will not have to complete the entire SAQ again if you have completed the SAQ previously as all your previous answers that are relevant to the SAQ 5.0 will have been saved.
The SAQ 5.0 will incorporate new content to reflect the growing focus on environmental and human rights practices in the supply chain due to new legislation and the need for companies to demonstrate effective due diligence in this area. As you are updating your existing answers, you will see the new…
1. Sign in to your account on the SUPPLIERASSURANCE platform
2. Use the search box in your dashboard to locate the existing, completed questionnaire by searching with location details
3. Once located, select 'Update SAQ 5.0'
4. All your previous answers will be saved and you will be able to review…
The scoring has been adjusted to these changes accordingly, but the scoring methodology principles remain the same.
The 'Minimum Scope' is being introduced, which means when viewing your SAQ 5.0 results on the SUPPLIERASSURANCE platform, you will now see two bars on the scoring chart. The top bar will relate to your Minimum Score rating and will provide you with a 'grade' from A to F to indicate how well you have…
1. Sign in to your account on the SUPPLIERASSURANCE platform
2. Use the search box in your dashboard to locate the now completed SAQ 5.0 whose answers you wish to look for
3. Select 'View'
4. Scroll further down to view the score you have received for your recent answers
Should you require fur…
You should receive an activation email 10 minutes after you have registered your organization and user account. If you have not received it, first check your spam or junk folder and/or follow the 'forgotten your password?' steps.
To complete your user account registration on the platform you must first verify the email address that you registered with by using the activation link that will be emailed to this email address. This process is used to ensure that your user account is linked to your email address.
1. Locate your activation link
2. Follow the link and you will be taken to your organization's dashboard directly
Should you require further assistance, please do not hesitate to use our Live Web Chat for immediate support. This feature is available 24 hours a day to provide you with guidance and…
Can't find an answer to your question? Contact us
Access guidance on a range of help topics below.
Still need help? Our Team is available to answer any further questions that you may have.
Contact us