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You can reset your password in the User settings screen.


We follow strict security measures to ensure the data kept on the SUPPLIERASSURANCE platform is secured and therefore provide you with the ability to review and change your passwords along with additional security tools, such as the Two-factor Authentication setting at any time. Every user has the ability to change the security settings independently.


1. On your dashboard, select the 'Account settings' icon in the top right-hand corner and select 'manage account' by using the menu
2. Now on your 'User account' page, scroll down to 'Security'
3. Select 'Edit password'
4. Confirm your current password and follow the password rules to create your new password
5. Enter your password and view the strength indicator to understand how secure your new password is
6. Select 'Save'

Should you require further assistance, please do not hesitate to use our Live Web Chat for immediate support. This feature is available 24 hours a day to provide you with guidance and support.

NQC will aim to respond to all support queries within 2 working days.

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