We use cookies to ensure that we give you the best experience on our website. If you continue we'll assume that you are happy to receive all cookies on the SUPPLIERASSURANCE website.

copy to clipboardcopied to clipboard
  1. Home
  2. Help


You can select 'forgotten your password' to receive a new activation link. This will allow you to create a new password to access your account.


There are key points of password security that users must know in order to reduce the likelihood of a hacker cracking their password and thus gaining access to their device.

Most importantly, passwords must be long and complex.
Long and complex passwords require more effort and time for a hacker to guess.
Users should never write down their passwords, as that makes it easier for the passwords to be stolen and used by someone else.
Also, never use the same password for two or more devices, as hackers who break into one machine will try to use the same password to take control of others.


1. Go to 'forgotten your password?'
2. Enter the email address that you used to register and press 'Send'
3. Another activation link will be sent to your email address
4. Click the link in the email to set your secret question and answer and your password and complete your user account registration
5. If you do not receive the password reset email, contact your IT department and ask them to whitelist SUPPLIERASSURANCE communications

Should you require further assistance, please do not hesitate to use our Live Web Chat for immediate support. This feature is available 24 hours a day to provide you with guidance and support.

NQC will aim to respond to all support queries within 2 working days.

Was this page helpful? 👍 👎
Your session will end in less than two minutes unless we detect activity in your browser
Are you sure you wish to end this chat? Are you sure you wish to disconnect this chat? New chat message from Please use the 'End Chat' link to end this chat and close the window. Do you want to reset the chat window position? Reset windows