copy to clipboardcopied to clipboard
  1. Home
  2. Help

Watch our help video for instructions on how to complete an SAQ.

Search help

Frequently asked Questions

Quickly find answers to the most popular frequently asked questions.

How did you get my personal data?

Your personal data was given to us by you when you registered on the platform or it was provided to us by one of your customers.


We obtain information about you when you use our platform and submit information about your organisation and its practices, for example, when you register on our platform and complete one of our online assessments as requested by one of your customers. We may also collect your personal information o…

1. To see the personal data that we hold, go to your user name at the top right of your Dashboard
2. See the information that we hold on you under the Account section


If you have any further questions regarding the SupplierAssurance platform, please use our Live Web chat where our support team wil…

Who can see my personal data?

You or any user on your organisation account with User Manager permission can see your personal data.


Your personal details (name, business email address etc.) will typically be linked to a completed assessment and therefore we may pass your information to other organisations as part of this sharing process. We share this information for the purposes of fulfilling our contractual obligations. We wil…

1. To see what personal data we hold on you, go to your user name at the top right of your Dashboard
2. See the information that we hold on you under the Account section


If you have any further questions regarding the SupplierAssurance platform, please use our Live Web chat where our support team…

Can't find an answer to your question? Contact us


Contact us

Still need help? Our Team is available to answer any further questions that you may have.

Contact us
Your session will end in less than two minutes unless we detect activity in your browser
Are you sure you wish to end this chat? Are you sure you wish to disconnect this chat? New chat message from Please use the 'End Chat' link to end this chat and close the window. Do you want to reset the chat window position? Reset windows