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How do I create a category of suppliers?

Answer Go to the ‘Manage category’ page from the Suppliers tab on the Dashboard and use the ‘Add category’ option on the right side of the page.   Background Buyers can create categories of suppliers and invite them to complete a questionnaire. If the buyer wants to actively engage with…

How do I invite a supplier to complete a questionnaire?

Answer Go to the ‘Manage category’ page from the Suppliers tab on the Dashboard and choose a category for the supplier(s) that you want to invite. Use the ‘Invitations’ option on the chosen category and upload a CSV file with your supplier data using the ‘Upload supplier invitations’ op…

How do I create an email to invite my suppliers to complete a questionnaire?

Answer Go to the ‘Manage category’ page from the Suppliers tab on the Dashboard and go to the ‘Manage your templates’ page from options on the right side of the page.   Background The platform is used to invite and collect data from suppliers to support supplier selection decision makin…

How do I become a SupplierAssurance customer?

Answer To become a SupplierAssurance customer, please raise a ticket on your user screen under 'My tickets' and this will be passed on to the relevant department   Background The platform is used to invite and collect data from suppliers to support supplier selection decision making and for com…

How do I get in contact wth my Service Delivery Executive?

Answer To get in contact with your Service Delivery Executive, please use the email address that has been provided to you previously. If you do not have a contact email, please raise a ticket through the 'My tickets'.   Background When you become a SupplierAssurance customer, you are assign you…

How do I create an export of all suppliers within a category?

Answer Go to the ‘Manage category’ page from the Suppliers tab on the Dashboard and choose a category for the supplier(s) that you want to export. Go to the ‘Invitations’ page from the chosen category and use the ‘Export’ option at the bottom of the page to access a CSV file of the supp…


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