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I can not meet the deadline for my SAQ due to COVID-19 restrictions. What should I do?

Answer Please contact the customer that requested you to complete a questionnaire on the SupplierAssurance platform.    Background You will find the information, along with deadline and customer contact email within the invitation you received for the request. Make your customer aware that you…

My audit cannot take place due to COVID-19. What should I do?

Answer Please upload the expired certificate as evidence merged with the confirmation of extension from the awarding body.   Background NQC have set guidelines to follow when validating documents, but as we understand this ongoing pandemic is affecting everyone. If you do upload a COVID-19 exte…

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