How can I view the supply chain map and data for my product?

After you've submitted information via the Supply Chain Mapper, you can view the mapped data by finding your product Supply Chain Mapper questionnaire on the dashboard and selecting the 'View supply chain' icon on the questionnaire tile. Visibility increases as your suppliers respond.

Background

The platform provides interactive views of your product's supply chain, including component locations on a map and a hierarchical breakdown. Remember, you will see your direct suppliers' but sub-tier information is anonymised for confidentiality.

Steps

To view a supply chain for a product:

1. Sign in to your SUPPLIERASSURANCE account.
2. On your 'Dashboard' find the completed Supply Chain Mapper questionnaire for the product that you want to view the supply chain for (use filters and search if needed).
3. Select the 'View supply chain' icon on the questionnaire tile for the product.
Explore the available views:
4. 'Component map': Shows geographic locations.
5. 'Component hierarchy': Shows the tiered structure.
6. 'Component list': Provides a table overview.

Why did I receive an email invitation for a 'supply chain initiative'?

You received a request because one of your customers is using the SUPPLIERASSURANCE platform to map their supply chain. They require high-level product and supplier information from you as part of their supply chain due diligence efforts.

Background

Responding to your customer's request demonstrates your commitment to due diligence. You also benefit by gaining visibility into your own sub-tier suppliers through the SUPPLIERASSURANCE platform as the supply chain builds. Responding shows commitment to your customer's initiative.

Steps

To respond to a request for supply chain information:

1. Find the invitation email (from no-reply@SUPPLIERASSURANCE.com).
2. Click the 'GET STARTED' link in the email.
3. Sign in or register on the SUPPLIERASSURANCE platform.
4. If you use the link in the email, you'll be directed straight into the Supply Chain Mapper page.
5. Otherwise, select 'Enter invitation code' on the top right side of your Dashboard.
6. Choose the option to 'Enter invitation code'.
7. Enter the invitation code that is in the email request from your customer.
8. Fill in the information request about the specified product and upload information about the components and suppliers using the template provided.
9. Select 'Start' at the bottom to cascade the request to your direct suppliers listed in the form.

What information do I need to provide in response to a request for supply chain data?

You'll need to provide high-level details in the one-page Supply Chain Mapper form: the product name/ID requested by your customer, your production location(s), the main components of that product, and contact emails for the suppliers of those components.

Background

The request aims for simplicity. Use product/component names or IDs that your own suppliers will recognise (e.g., from purchase orders) to ensure clarity when the request is cascaded down the chain.

Steps

To complete the Supply Chain Mapper request:

How do I update an invitation in my Supply Chain Mapper?

Update an invitation by clicking 'Update' on your Supply Chain Mapper, download the previous template you uploaded, change your supplier's information as needed within this file, upload this updated CSV file in your Supply Chain Mapper, and click 'Invite'.

Background

Updating the CSV file is how you edit and manage the invitations to your suppliers within your Supply Chain Mapper. It is important to always communicate with each point of contact in your supplier's organisation before entering their email in your Supply Chain Mapper to ensure they are aware of the request. Do not change the product part name/scope of any components that your suppliers have already completed, as this will un-link them from your Supply Chain Mapper.

Steps

1. To update an invitation in your Supply Chain Mapper:
2. Sign in to your SUPPLIERASSURANCE account.
3. On the 'My questionnaires' tab on your Dashboard find the completed Supply Chain Mapper questionnaire for the product that you want to update (use filters and search if needed).
4. Scroll to the bottom of the page and click the name of your previously uploaded file to download it.
5. Open the downloaded file and change the email addresses and part names within as needed, ensuring that any new supplier contacts have been communicated with and are aware of the request - do not change the part name of any product your supplier has already responded to as this will unlink it from your supply chain.
6. Save the file in a .csv format.
7. Return to your Supply Chain Mapper and remove the previous file.
8. Upload the new file into your Supply Chain Mapper.
9. Click 'Invite' at the bottom of the page and click 'Yes' in the pop-up box that appears.

How do I add an invitation to my Supply Chain Mapper?

Add an invitation by clicking 'Update' on your Supply Chain Mapper, download the previous template you uploaded and add a new line to the file for each new invitation to be added to your Supply Chain Mapper, upload this updated CSV file in your Supply Chain Mapper, and click 'Invite'.

Background

Updating the CSV file is how you edit and manage the invitations to your suppliers within your Supply Chain Mapper. It is important to always communicate with each point of contact in your supplier's organisation before entering their email in your Supply Chain Mapper to ensure they are aware of the request. Do not change the product part name/scope of any components that your suppliers have already completed, as this will un-link them from your Supply Chain Mapper.

What are the benefits for my company if we participate in supply chain mapping?

Participating gives you free access to visualised data about your own direct supplier on the SUPPLIERASSURANCE platform. This insight can support your own due diligence, responsible sourcing efforts, and risk management.

Background

As your suppliers (and their suppliers) respond, the map of your product's supply chain builds within the platform. You gain intelligence about component origins and potential risks, helping you understand your own upstream dependencies better.

Steps

To complete the Supply Chain Mapper request:

Who can see the product and supplier information I submit for supply chain mapping?

You and your direct customer can see the high-level product information you provide. Information about your suppliers (sub-components and sub-tiers) is anonymised based on the 'Principle of Least Privilege'. You can see your direct suppliers' names.

Background

The SUPPLIERASSURANCE platform protects commercially sensitive relationships. Your customer sees an anonymised view of your upstream supply chain beyond your direct suppliers. Identifiable sub-tier data will only be disclosed to the ultimate initiating customer for specific legal/regulatory reasons, and you would be notified if this occurred.

Steps

To view a supply chain for a product:

1. Sign in to your SUPPLIERASSURANCE account.
2. On your 'Dashboard' find the completed Supply Chain Mapper questionnaire for the product that you want to view the supply chain for (use filters and search if needed).
3. Select the 'View supply chain' icon on the questionnaire tile for the product.
Explore the available views:
4. 'Component map': Shows geographic locations.
5. 'Component hierarchy': Shows the tiered structure.
6. 'Component list': Provides a table overview.

How do I delete an invitation from my Supply Chain Mapper?

Delete an invitation by clicking 'Update' on your Supply Chain Mapper, download the previous template you uploaded, delete the line which contains the information you want to remove, upload this updated CSV file in your Supply Chain Mapper, and click 'Invite'.

Background

Updating the CSV file is how you edit and manage the invitations to your suppliers within your Supply Chain Mapper. It is important to always communicate with each point of contact in your supplier's organisation before entering their email in your Supply Chain Mapper to ensure they are aware of the request. Do not change the product part name/scope of any components that your suppliers have already completed, as this will un-link them from your Supply Chain Mapper.

How do I respond to the email request for supply chain product information?

Click the 'GET STARTED' link in the invitation email you received. This will take you to the SUPPLIERASSURANCE platform (sign in or register) and directly into the Supply Chain Mapper form to fill out.

Background

The process starts with the email link. The form itself is designed to be straightforward, asking for high-level product details, locations where the products are manufactured at or transported via, and component supplier contacts to enable the mapping process down the chain.

Steps

To complete the Supply Chain Mapper request: