Answer
Update an invitation by clicking 'Update' on your Supply Chain Mapper, download the previous template you uploaded, change your supplier's information as needed within this file, upload this updated CSV file in your Supply Chain Mapper, and click 'Invite'.
Background
Updating the CSV file is how you edit and manage the invitations to your suppliers within your Supply Chain Mapper. It is important to always communicate with each point of contact in your supplier's organisation before entering their email in your Supply Chain Mapper to ensure they are aware of the request. Do not change the product part name/scope of any components that your suppliers have already completed, as this will un-link them from your Supply Chain Mapper.
Steps
- To update an invitation in your Supply Chain Mapper:
- Sign in to your SUPPLIERASSURANCE account.
- On the 'My questionnaires' tab on your Dashboard find the completed Supply Chain Mapper questionnaire for the product that you want to update (use filters and search if needed).
- Scroll to the bottom of the page and click the name of your previously uploaded file to download it.
- Open the downloaded file and change the email addresses and part names within as needed, ensuring that any new supplier contacts have been communicated with and are aware of the request - do not change the part name of any product your supplier has already responded to as this will unlink it from your supply chain.
- Save the file in a .csv format.
- Return to your Supply Chain Mapper and remove the previous file.
- Upload the new file into your Supply Chain Mapper.
- Click 'Invite' at the bottom of the page and click 'Yes' in the pop-up box that appears.