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How can I delete a questionnaire I no longer need?

Odpoveď

You can delete questionnaires from your organisation account, but first, you must deny any existing access that is associated with the questionnaire.

Kontext

You control your data on the platform, including deleting questionnaires. However, to prevent accidentally removing access for customers you've already shared data with, you must first deny access to the data before deleting the questionnaire itself.

Kroky

To delete a questionnaire, follow these steps:


  1. Sign in to your NQC account.
  2. On your 'Dashboard', find the questionnaire that you want to delete (use filters and search if needed).
  3. Select the questionnaire tile to go to the questionnaire overview page.
  4. Check the sharing status under the questionnaire rating on the questionnaire tile. If the questionnaire is not shared, select the delete icon on the right side of the questionnaire tile and press 'Ok' to delete it.
  5. If the questionnaire is shared, click on the 'Sharing' tab underneath the questionnaire tile and select the deny icon (marked as an 'X') for each customer with an accepted or requested share.
  6. Confirm your choice to deny the share when prompted (select 'Ok').
  7. Once all customer access has been denied, select the delete icon on the right side of the questionnaire tile above the 'Sharing' tab and press 'Ok' to delete the questionnaire.

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