Answer

You received an invitation because one or more of your customers uses the SUPPLIERASSURANCE platform for their supply chain due diligence requirements and they want you to complete a specific questionnaire or share an existing one.

Background

Many organisations, globally, use the SUPPLIERASSURANCE platform to manage supply chain due diligence requirements, often related to sustainability, compliance or supplier vetting processes. Responding to their request for information, by completing or sharing questionnaire responses, shows your commitment and may be necessary to maintain your business relationship or meet their compliance requirements.

Steps

Review the email that you have received to understand what the request relates to. You may need to complete a questionnaire for your customer and the email should outline the scope requested. It is most likely that the request will relate to a questionnaire for one of your locations or products.

If you need to register:

1. Go to the SUPPLIERASSURANCE platform home page.
2. Select the 'Register' link.
3. Enter your user details (name, telephone number, organisation email address).
4. Create and confirm a secure password.
5. Select your organisation's headquarters country from the dropdown list.
6. Search for your organisation by name or DUNS number. Select it if found.
7. If your organisation is not found, select 'Add organisation details manually' and provide the required information.
8. Scroll down, read, and accept the terms of use.
9. Select 'Register'.
10. Check your email for an activation link and click it to finalise your account setup.