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What should I do if I'm not receiving emails from SUPPLIERASSURANCE?

Answer

To make sure you always receive our emails, you should add our sending domain, supplierassurance.com, to your email safe sender list.

Background

Sometimes, email providers may send important messages to your spam or junk folder. By adding our SUPPLIERASSURANCE domain to your safe sender list, you are telling your email provider that our messages are important and should always be delivered directly to your main inbox. This will prevent you from missing important notifications and requests from SUPPLIERASSURANCE.

Steps

  1. First, please check your spam or junk folder. If you find an email from us there, mark it as 'Not Spam'.


  1. For Outlook Users:
  2. Click the Settings icon in the top-right corner.
  3. In the menu, click 'Mail' and then 'Junk email'.
  4. Under the 'Safe senders and domains' section, click '+Add'.
  5. Type supplierassurance.com and press 'Enter'.
  6. Click the 'Save' button at the top.


  1. For Gmail Users:
  2. Click the Settings icon in the top-right corner, then click 'See all settings'.
  3. Go to the 'Filters and Blocked Addresses' tab.
  4. Click 'Create a new filter'.
  5. In the 'From' field, type supplierassurance.com.
  6. Click 'Create filter'.
  7. Check the box next to 'Never send it to Spam'.
  8. Click the final 'Create filter' button to save.


  1. For Other Email Providers:
  2. Look in your settings for options like 'Safe Senders', 'Filters', or 'Rules'. The goal is to create a rule to ensure that messages from @supplierassurance.com are always delivered to your inbox.

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