Skip to main content
copy to clipboardcopied to clipboard
  1. Home
  2. Help

I registered but didn't receive my account activation email. What should I do?

Answer

Activation emails usually arrive within 10 minutes. First, check your spam or junk folder. If it's not there, try using the 'forgotten your password?' link on the sign-in page, as this will also send an activation link.

Background

To complete your registration, you must click the activation link sent to your registered email address. This verifies your email. If the email is blocked or delayed, using the password reset function is a common workaround to get a valid link.

Steps

What to do if you've not received an account activation email


  1. Wait at least 10 minutes after registering.
  2. Check your email inbox, including spam and junk folders, for an email from SUPPLIERASSURANCE.
  3. If found, click the activation link inside the email to access your dashboard.
  4. If not found, go to the SUPPLIERASSURANCE sign-in page.
  5. Select the 'forgotten your password?' link.
  6. Enter the email address associated with your SUPPLIERASSURANCE account.
  7. Select 'Send'.
  8. Check your email inbox (including spam/junk folders) for a password reset email from SUPPLIERASSURANCE.
  9. Click the link in the email.
  10. Follow the instructions on the page to create and confirm your new password.
  11. If you don't receive the email, check the troubleshooting FAQ for steps on preventing our emails from going into spam or junk folders.

Was this page helpful? 👍 👎
Your session will end in less than two minutes unless we detect activity in your browser

0 / 256
Are you sure you want to close this chat? Are you sure you wish to disconnect this chat? New chat message from Please use the 'End Chat' link to end this chat and close the window. Do you want to reset the chat window position? Reset windows

No results found An unknown error occurred Reset (Add new property)