Answer

We are unable to prioritize validations however all questionnaires are typically validated within 5 working days.

Background

The validation process typically takes up to 5 working days after you submit your questionnaire. You will receive an email notification as soon as the validation process has finished. At that point, you and any customer that your questionnaire response is shared with, will have access to the COMPLETED response and rating.

Steps

To check the status of your questionnaire and the validation process:

1. Sign in to your SUPPLIERASSURANCE account.
2. Find the questionnaire that you want to check the status of on your Dashboard (use filters and search if needed).
3. If the questionnaire is shown with a 'VALIDATING' status, it means that the validation process has not yet finished. Please note that validation typically takes up to 5 working days.
4. Once validation is complete, the questionnaire status on your Dashboard will change to 'COMPLETED' and you will be able to view your questionnaire rating and results.
5. If your questionnaire remains in 'VALIDATING' for longer than 5 working days, this usually means that no payment has been received for the SAQ 5.0 rating, report, and results.