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How do I customise the alerts I receive?

Answer

You can configure your alerts to ensure you only receive relevant information.

Background

Alerts keep users informed about important updates and activities on the platform such as requests from customers, changes to the status of a questionnaire and activity associated with other users on the same account. These alerts help users to manage their time and interact with the platform as and when it is needed.

Steps

  1. Sign in to your SUPPLIERASSURANCE account.
  2. Select your initials in the top right corner of the screen.
  3. Select 'Account Settings'.
  4. On the 'Alerts' tab, select 'Edit' at the bottom.
  5. Select the questionnaire that you wanted to edit alerts for and then select the questionnaire status using the drop down arrows.
  6. You can also select to be alerted based on the rating of a Completed questionnaire.
  7. Once you have configured your alerts, select 'Save'.

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