Answer

You can configure your alerts to ensure you only receive relevant information.

Background

Alerts keep users informed about important updates and activity across the platform, such as customer requests, changes to questionnaire status, and actions taken by users within the same organization. These alerts help users manage their time and respond promptly to required actions.

Please note that notifications related to questionnaires with a "Requested" status cannot be turned off. These alerts are mandatory, as they indicate that action is still required on a questionnaire (for example, a buyer request, unmet minimum requirements, or an in-progress questionnaire). This ensures critical actions are not missed.

Steps

To customize your alerts

1. Sign in to your SUPPLIERASSURANCE account.
2. Select your initials in the top right corner of the screen.
3. Select 'Account Settings'.
4. On the 'Alerts' tab, select 'Edit' at the bottom.
5. Select the questionnaire that you want to edit alerts for and then select the questionnaire status using the drop down arrows.
6. You can also select to be alerted based on the rating of a Completed questionnaire.
7. Once you have configured your alerts, select 'Save'.