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How do I get in contact with my Service Delivery Executive?

Answer


To get in contact with your Service Delivery Executive, please use the email address that has been provided to you previously. If you do not have a contact email, please raise a ticket through the 'My tickets'.


 


Background


When you become a SupplierAssurance customer, you are assigned your own NQC Service Delivery Executive.

The Service Delivery Executive is available to you to have regular updates on the platform functionality, ensuring that you are able to use the platform accordingly and for any other queries that you may have.

If you are unsure of how to contact your Service Delivery Executive, please raise a ticket using the below section.


 


Steps


1. Go to your dashboard on SupplierAssurance


2. Select your name at the top of the page


3. Select the 'My tickets' hyperlink on the right side of the page


4. Raise a ticket with your information included


5. A member of the Support Team will pass this query on to the relevant team


 


If you have any further questions regarding the SupplierAssurance platform, please use our Live Web chat where our support team will be happy to assist you with further information and guidance.


 


 

NQC will aim to respond to all support queries within 2 working days.


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