Answer

Some questions may have been locked by the Assessor who is the owner of the headquarters SAQ template.

Background

By enabling organizations to have more control over documents used as evidence in their SAQ declarations for multiple questionnaires within their organization, the answers and evidence provided by completing one SAQ 5.0 have been locked by the Assessor. The documents have been approved by the validation team and locked for all other users to use. By then responding to your SAQ 5.0, the locked answers will be populated as a 'read-only' option for your SAQ 5.0 response. The Assessor can also set 'Suggested answers' for you to use for your SAQ 5.0 response.

Should you have any questions in regards to the provided evidence, you will be able to contact the Assessor directly.

Steps

To respond to your SAQ 5.0 using the 'locked' suggestions, follow the below steps:

1. Sign in to your account on the SUPPLIERASSURANCE platform
2. Respond to your SAQ 5.0 and progress through the questions by selecting 'Next Question'
3. You will be able to see the locked answers as a 'read-only' option, enabling your company to share the same evidence on a company level
4. Continue progressing within your SAQ 5.0 and reviewing location-specific questions, as you may have to upload location certificates for these editable questions
5. Progress within your SAQ 5.0 by selecting 'Next Question' and submit your SAQ 5.0 for validation


Should you require further assistance, please do not hesitate to use our Live Web Chat for immediate support. This feature is available 24 hours a day to provide you with guidance and support.