Skip to main content
Contact us
copy to clipboardcopied to clipboard
  1. Home


For SAQs in the 'Completed' status you will find the new SAQ 5.0 answers by updating your existing SAQ. If you have not previously completed a questionnaire, you can start the new SAQ 5.0 from the dashboard.


For Completed SAQs your answer sheets will become SAQ 5.0 answer sheets and the displayed scores will be the scores you have achieved with SAQ 4.0. You will however see the letter 'U' before it, which stands for 'Unclassified'. This will only disappear once you update that SAQ, answer the new questions and expand your existing answers, after which you will receive your SAQ 5.0 score.


If you have an existing SAQ that you wish to update to the SAQ 5.0 version, follow the below steps:

1. Sign in to your account on the SUPPLIERASSURANCE platform
2. Use the search box in your dashboard to locate the existing, completed questionnaire by searching with location details
3. Once located, select 'Update SAQ 5.0'
4. All your previous answers will be saved and you will be able to review and answer new SAQ 5.0 questions

To start and share a new questionnaire with your invitation code:

1. Sign in to your account on the SUPPLIERASSURANCE platform
2. Select 'Enter invitation code' located underneath the 'Get started' link on the Dashboard
3. Enter the invitation code that you have received
4. Continue responding to your questionnaire and submit this for validation

Should you require further assistance, please do not hesitate to use our Live Web Chat for immediate support. This feature is available 24 hours a day to provide you with guidance and support.

NQC will aim to respond to all support queries within 2 working days.

Was this page helpful? 👍 👎
Your session will end in less than two minutes unless we detect activity in your browser
Are you sure you wish to end this chat? Are you sure you wish to disconnect this chat? New chat message from Please use the 'End Chat' link to end this chat and close the window. Do you want to reset the chat window position? Reset windows
No results found An unknown error occurred Reset