Answer

No, you will not have to complete the questionnaire again if the customer invitation links to the same request.

Background

The SUPPLIERASSURANCE platform allows you as a user to complete and share questionnaire results in a controlled, fast manner. As there are large organisations, we made it as easy as possible to complete requests for different locations in a fast way by re-using existing answers or sharing your answers for one questionnaire with multiple customers at one time, reducing the time you have to take to complete many questionnaires.

Steps

To share an existing completed questionnaire with your invitation code:

1. Sign in to your account on the SUPPLIERASSURANCE platform
2. Use the search box in your dashboard to locate the existing, completed questionnaire by searching with location details
3. Once located, select 'Share'
4. On the 'Share' page, select the 'With invitation code' tab
5. Enter your invitation code in the provided field to share your questionnaire

To share an existing completed questionnaire by requesting a share:

1. Sign in to your account on the SUPPLIERASSURANCE platform
2. Use the search box in your dashboard to locate the existing, completed questionnaire by searching with location details
3. Once located, select 'Share'
4. On the 'Share' page, select the 'Without invitation code' tab
5. Use the search option or scroll further down to locate the customer you wish to share your questionnaire with
6. Select 'Request' a share


Should you require further assistance, please do not hesitate to use our Live Web Chat for immediate support. This feature is available 24 hours a day to provide you with guidance and support.