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How long does the Validation process take?

Answer

The validation process will take up to 5 working days and you will be notified via email once the process has been completed.

Background

Validation of SAQ questionnaires is part of the SUPPLIERASSURANCE process. We complete the validation of your SAQ 5.0 within 5 working days of its submission. During this time, you will not be able to modify your responses to the questionnaire. Once this process is complete, you will receive an Email notifying you of the validation result.

Steps

To view if your SAQ 5.0 has been submitted for validation, follow the below steps:

1. Sign in to your account on the SUPPLIERASSURANCE platform
2. Use the search box in your dashboard to locate the existing SAQ 5.0 by searching with location details
3. View your SAQ 5.0 status
4. Your SAQ 5.0 will remain in the 'Validating' stage until the Validation Process has been completed



Should you require further assistance, please do not hesitate to use our Live Web Chat for immediate support. This feature is available 24 hours a day to provide you with guidance and support.



Should you require further assistance, please do not hesitate to use our Live Web Chat for immediate support. This feature is available 24 hours a day to provide you with guidance and support.

NQC will aim to respond to all support queries within 2 working days.


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