Answer

You can improve your SAQ 5.0 rating by following the recommendations generated upon completion of your questionnaire, as well as the 'Declaration Gaps' provided by the validation team.

Background

By ensuring you are responding to at least the Minimum Scope questions positively and covering all policy areas, you are able to continuously improve your results.
In addition, our trained Validation team will also declare gaps of evidence found within your documentation, but that has not been selected by you when you first responded to the SAQ 5.0. By following the 'Declaration gaps' and updating your results to reflect these, you will be improving your SAQ 5.0 rating.

Steps

1. View the received email from the SUPPLIERASSURANCE platform, sent to you once your SAQ 5.0 was validated
2. Sign in to your account on the SUPPLIERASSURANCE platform
3. Locate the SAQ 5.0 you want to improve your score for
4. Select 'Update SAQ 5.0'
5. On the 'Save and view' answers page, edit the questions you wish to upload further documentation for
6. Review the policy area questions, to ensure you follow the declaration gaps and select those recommended topics
7. Progress within your SAQ 5.0 by selecting 'Next Question' and submit your SAQ 5.0 for validation


Should you require further assistance, please do not hesitate to use our Live Web Chat for immediate support. This feature is available 24 hours a day to provide you with guidance and support.